Technology Support
Technology for new & current public health students
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Laptop Policy
By the first class meeting of the semester, students must have a laptop that meets or exceeds the SON minimum laptop requirements.
Minimum Laptop Requirements
- Processor: Intel® i5, AMD Ryzen 3/5, Macs with Intel or Apple Silicon
- OS: Windows 11 or macOS 12
- Memory: 8 GB RAM
- Hard Drive: 256 GB
- Graphics: Any
- Wi-Fi: 802.11 ac Dual band Wireless LAN
- Battery life: 4 hours
Recommended Specifications for Laptops (Required for Biostatistics and HMSS Program Students)
- Processor: Intel® Core™ i7/i9 or AMD Ryzen 7/9, Macs with Intel or Apple Silicon
- OS: Windows 11 Professional/Education/Enterprise (64bit) or macOS 14+
- Memory: 16 GB RAM
- Hard Drive: 512 GB SSD
- Wi-Fi: 802.11 ac Dual band Wireless LAN
- Primary Battery: 9 hours
- Warranty: Warranty with Accidental Damage Coverage
Devices Not Meeting Minimum Requirements
Chromebooks, Pixelbook laptops, iPads, Android tablets and Microsoft Surface devices running Windows 10.
Disk Encryption
Whole disk encryption ensures that information on the computer is secure and not accessible by anyone without the proper credentials. To encrypt your laptop, Public Health IT recommends BitLocker for your Windows machines and setting up FileVault on your Mac.
Web Browsers
Current compatible browsers are Chrome, Edge, Safari and Firefox. Public Health IT recommends that all installed browsers receive regular updates.
Virus Protection
For Windows 11 users, Public Health IT recommends Windows Defender, at minimum, which is built-in to Windows 11. For Mac users, Symantec Endpoint is available for free download through ITS. Other free, third-party anti-virus protection applications are not recommended. Subscription-based anti-virus and security applications are permitted. Learn more at UofL's IT Services.
Internet Connection
A reliable and fast Internet connection is necessary to support quality learning experiences when using online technology platforms (such as Panopto, Blackboard and Teams). High-speed Internet, such as cable and DSL with minimum speeds of 10-20 Mbps, is recommended.
Additional Technology Support Services
Whether you’re a first-time user of the UofL Wi-Fi network, having trouble accessing your account, or issues with a device, ITS can help you navigate the technology at UofL.
